Travelling by air

Here are some of the phrases you will need when travelling by air and some of the signs you will see at the airport.

Checking in

I've come to collect my tickets
I booked on the internet
do you have your booking reference?
your passport and ticket, please
here's my booking reference
where are you flying to?
did you pack your bags yourself?
has anyone had access to your bags in the meantime?
do you have any liquids or sharp objects in your hand baggage?
how many bags are you checking in?
could I see your hand baggage, please?
do I need to check this in or can I take it with me?
you'll need to check that in
there's an excess baggage charge of …
£30
would you like a window or an aisle seat?
enjoy your flight!
where can I get a trolley?

Security

are you carrying any liquids?
could you take off your …, please?
coat
shoes
belt
could you put any metallic objects into the tray, please?
please empty your pockets
please take your laptop out of its case
I'm afraid you can't take that through

In the departure lounge

what's the flight number?
which gate do we need?
last call for passenger Smith travelling to Miami, please proceed immediately to Gate number 32
the flight's been delayed
the flight's been cancelled
we'd like to apologise for the delay
could I see your passport and boarding card, please?

On the plane

what's your seat number?
could you please put that in the overhead locker?
please pay attention to this short safety demonstration
please turn off all mobile phones and electronic devices
the captain has turned off the Fasten Seatbelt sign
how long does the flight take?
would you like any food or refreshments?
the captain has switched on the Fasten Seatbelt sign
we'll be landing in about fifteen minutes
please fasten your seatbelt and return your seat to the upright position
please stay in your seat until the aircraft has come to a complete standstill and the Fasten Seatbelt sign has been switched off
the local time is …
9.34pm

Things you might see

Short stay (abbreviation of Short stay car park)
Long stay (abbreviation of Long stay car park)
Arrivals
Departures
International check-in
International departures
Domestic flights
Toilets
Information
Ticket offices
Lockers
Payphones
Restaurant
Check-in closes 40 minutes before departure
Gates 1-32
Tax free shopping
Duty free shopping
Transfers
Flight connections
Baggage reclaim
Passport control
Customs
Taxis
Car hire
Departures board
Check-in open
Go to Gate ...
Delayed
Cancelled
Now boarding
Last call
Gate closing
Gate closed
Departed
Arrivals board
Expected 23:25
Landed 09:52
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