These are some of the things you may wish to ask while you are staying at your hotel, as well as some phrases to help you deal with any problems.
| my room number's … |
| 215 |
| could I have a wake-up call at seven o'clock? |
| where do we have breakfast? |
| where's the restaurant? |
| could you please call me a taxi? |
| do you lock the front door at night? |
| if you come back after midnight, you'll need to ring the bell |
| I'll be back around ten o'clock |
| could I see your key, please? |
| are there any laundry facilities? |
| what time do I need to check out? |
| would it be possible to have a late check-out? |
Problems
| the key doesn't work |
| there isn't any hot water |
| the room's too … |
| hot |
| cold |
| noisy |
| English phrase guide | |
|---|---|
| Page 32 of 61 | |
|
➔
Checking in |
Checking out
➔ |
| the … doesn't work |
| heating |
| shower |
| television |
| one of the lights isn't working |
| there's no … |
| toilet paper |
| soap |
| shampoo |
| could I have a towel, please? |
| could I have an extra blanket? |
| my room's not been made up |
| could you please change the sheets? |
| I've lost my room key |
Things you might see
| Do not disturb |
| Please make up room |
| Lift out of order |

