At the bank

When you go to the bank or need to use a cash machine, these are some of the English expressions you will have to use.

Making transactions

I'd like to withdraw £100, please
I want to make a withdrawal
How would you like the money?
In tens, please (ten pound notes)
Could you give me some smaller notes?
I'd like to pay this in, please
I'd like to pay this cheque in, please
How many days will it take for the cheque to clear?
Have you got any …?
ID (abbreviation of identification)
I've got my …
driving licence
ID card
Your account's overdrawn
I'd like to transfer some money to this account
Could you transfer £1000 from my current account to my deposit account?

Other services

I'd like to open an account
I'd like to open a personal account
I'd like to open a business account
Could you tell me my balance, please?
Could I have a statement, please?
I'd like to change some money
I'd like to order some foreign currency
What's the exchange rate for euros?
I'd like some …
US dollars
Could I order a new chequebook, please?
I'd like to cancel a cheque
I'd like to cancel this standing order

Other useful phrases

Where's the nearest cash machine?
What's the interest rate on this account?
What's the current interest rate for personal loans?
I've lost my bank card
I want to report a …
lost credit card
stolen credit card
We've got a joint account
I'd like to tell you about a change of address
I've forgotten my Internet banking password
I've forgotten the PIN number for my card
I'll have a new one sent out to you
Could I make an appointment to see …?
the manager
a financial advisor
I'd like to speak to someone about a mortgage

Using a cash machine

Insert your card
Enter your PIN
Incorrect PIN
Withdraw cash
Other amount
Please wait
Your cash is being counted
Insufficient funds
On screen
Another service?
Would you like a receipt?
Remove card

Sound is available for all the English phrases on this page — simply click on any phrase to hear it.

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