When you go to the bank or need to use a cash machine, these are some of the English expressions you will have to use.
Making transactions
| I'd like to withdraw £100, please |
| I want to make a withdrawal |
| How would you like the money? |
| In tens, please (ten pound notes) |
| Could you give me some smaller notes? |
| I'd like to pay this in, please |
| I'd like to pay this cheque in, please |
| How many days will it take for the cheque to clear? |
| Have you got any …? |
| identification |
| ID (abbreviation of identification) |
| I've got my … |
| passport |
| driving licence |
| ID card |
| I'd like to transfer some money to this account |
| Could you transfer £1000 from my current account to my deposit account? |
Other services
| I'd like to open an account |
| I'd like to open a personal account |
| I'd like to open a business account |
| Could you tell me my balance, please? |
| Could I have a statement, please? |
| I'd like to change some money |
| I'd like to order some foreign currency |
| What's the exchange rate for euros? |
| I'd like some … |
| euros |
| US dollars |
| Could I order a new chequebook, please? |
| I'd like to cancel a cheque |
| I'd like to cancel this standing order |
Other useful phrases
| Where's the nearest cash machine? |
| What's the interest rate on this account? |
| What's the current interest rate for personal loans? |
| I've lost my bank card |
| I want to report a … |
| lost credit card |
| stolen credit card |
| We've got a joint account |
| I'd like to tell you about a change of address |
| I've forgotten my Internet banking password |
| I've forgotten the PIN number for my card |
| I'll have a new one sent out to you |
| Could I make an appointment to see …? |
| the manager |
| a financial advisor |
| I'd like to speak to someone about a mortgage |
Using a cash machine
| Insert your card |
| Enter your PIN |
| Incorrect PIN |
| Withdraw cash |
| Other amount |
| Please wait |
| Your cash is being counted |
| Insufficient funds |
| Another service? |
| Would you like a receipt? |
